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Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Mystery Shopping

Griffyn Ink uses unbiased third-party shoppers to gather actionable data for you.

Social Media Research

Griffyn Ink offers social media benchmarking and shopper experience assessment.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Lifetime Value Analysis

Griffyn Ink analyzes your data to identify your most valuable customers.